Know How you Resonate with Stakeholders

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How would your business be different if you could tap directly into the very essence of what turns your stakeholders into brand loyal advocates?

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Ever wonder why a good reputation isn't good enough to win business more frequently than your peers?

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Are you interested in serving your market in ways that simply resonates most, better than the competition?

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Would you like to discover what it takes to grow brand loyal fans who advocate for you in good times, as well as in crises?

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Ever heard of reputation research that reveals your corporate brand resonance pulse?

Give us a call so we can think with you, and to get you switched on and tuned into the very essence of what works, what's best, what simply resonates.

Resonance Dynamics: Data and analytics you can trust.

Who We Are

We are a data sourcing and report generating agency, delivering insights into corporate brand resonance, stakeholder engagement, and reputation measurement.

Our Offering

We serve Boards of Directors and support Corporate Executives to benefit from understanding the difference between Corporate Reputation and Corporate Brand Resonance, and how each (of these) delivers value to investors and other stakeholders that matter.

About Us

Our multi-stakeholder research and reputation measurement approach deliver credible, quantitative and qualitative data that clarifies corporate communication strategies, stakeholder alignment direction, and marketing priorites and objectives.

RepuStats™ Score ResonanceRating™
20 years of engagement in the reputation research space
First licence holders of the RepTrak© Model in Africa
Sole RepTrak research providers in South Africa until 2022.
Reputation vs. Resonance

What Is the Difference?

Reputation

Emotional bond that informs what people think, say, and believe about your brand.

Perception based.

Resonance

Emotional bond that informs what people FEEL and DO to actively deepen loyalty and advocacy.

Lived and/or Felt Experience driven.

BOTH are emotional connections influenced by an organisation's historical performance in key dimensions, coupled with company marketing and corporate communications strategies.

Resonance is what happens when an entity's conduct and messaging align so closely with people's identity and values that those people feel understood and inspired to actively support and favour that entity.

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The Essential/Key Difference:

Resonance is driven by more complex and deeply held emotions / feelings that drive yearning for closer active association with a corporate brand.

Simply Put

Reputation = Perception / 
Passive judgement by an onlooker.

Thoughts, words, beliefs and behaviours by an onlooker towards an entity.

Resonance = Belonging / 
Engaged sense of loyalty by promoter.

Deeper flowing emotional connection that generates loyalty and advocacy.

Vision & Mission
The Vision We Hold:

Resonance Dynamics is a trusted, thought leader in Corporate Brand Resonance.

We are a stakeholder research partner that applies social science methodologies with Authenticity, Integrity and Reliability to enhance stakeholder alignment and engagement by focusing on Resonant Emotional Connections between corporate brands and their audiences, thereby promoting stakeholder loyalty and advocacy.

The Mission We Are On:

We serve and support Boards of Directors and C-suite Corporate Leaders with reliable data, statistically sound research insights and well-packaged reports that help them direct strategic priorities and deliver on key corporate objectives.

How We Work

Our process is collaborative, rigorous, and designed to deliver actionable intelligence at every stage.

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Listen

We listen for Reputation ambitions and Corporate Brand Resonance aims in how our clients articulate key objectives and intentions.

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Reflect

We co-curate conversations to clarify client priorities and strategic goals for stakeholder ecosystems.

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Co-Design

We co-design suitable data sourcing options and research approach for desired outcomes and reporting preferences.

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Collect

We collect Quantitative and Qualitative data via science-backed methodologies and innovative stakeholder engagement journeys.

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Deliver

We produce verifiable stats packaged in succinct insight-rich reports that are ready to articulate and broadcast vertically and horizontally to relevant mission-critical stakeholders.

RepuStats™ Score

(what stakeholders think, say, and believe)

Resonance Rating

(how emotionally connected stakeholders feel, identify and act as corporate brand advocates)

The Result: Executives lead with confidence and strategic intelligence, drawing on the ability to discern resonance beyond reputation.

How We Assist C-Suite Executives

Beyond reputation research and tracking

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Quantitative Research

Delivering verifiable statistics to help executives clarify and articulate key reputation priorities and resonance strategies.

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Reporting & Resonance

Providing data-backed reports on how organisations resonate in key stakeholder ecosystems and the general Resonance Economy™ vis-à-vis its peers.

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Data Packaging for Comms

Simplifying and packaging Qualitative and Quantitative Data for downstream marketing and communications priorities on relevant social media platforms.

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Stakeholder Loyalty & Advocacy

Promoting stakeholder loyalty through corporate resonance consulting services alongside corporate reputation risk mitigation.

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Sensing Journeys

Choreographing Sensing Journeys* for organisations to better understand mission-critical stakeholders and for mutual benefit.


*Presencing Institute terminology

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Qualitative Research

Hosting and facilitating focus groups, perception polling and face-to-face interviews alongside IT-assisted surveys, and online Reputation and Resonance tracking.

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The Bridge

We are the Bridge that promotes Familiarity and positive Affiliation.

Offerings That Make Us Different
Brand Resonance Research

We ask the WHY behind Reputation percention

We apply research methodologies that measure beyond reputation perceptions by asking WHY respondents rate an organisation the way they do. We delve deeper into factors that inform emotional connections felt by stakeholders towards corporate brands.

Strategic Stakeholder Alignment

Consumer-to-Customer Conversion

By co-creating spaces for curated conversations, we act as catalysts that promote appreciation of nuance and granular understanding between an entity and its audiences. We focus on creative ways to shift stakeholder perception towards loyalty and advocacy.

Impact-Focused Engagements

Our stakeholder alignment approaches deepen familiarity, promote brand loyalty and generate advocacy and trust. We co-engage through authentic connectedness and positive collaboration to produce strategic co-created outcomes.

Examples
Thoughtful™ Handy-Works™ Gestures of Gratitude™ public bookcase initiative Botho-Bathong™ Initiatives Humane-Kind™ Botho- PRESENCE-ing™
20Years

Our confidence to deliver on our promise is backed by 20 years of engagement in the reputation research space. This background provides invaluable insight into where gaps exist in reputation-tracking methodologies and how to fill them. As first licence holders of the RepTrak© Model in Africa and sole representatives of Reputation Institute in South Africa until 2022, Resonance Dynamics is well qualified to serve and support executives to lead with resonance.

We invite you to put us to the test.

Put us to the test